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Common Mistakes of BI Programs


The business environment is a complex interplay of internal and external forces. Businesses need to be agile, efficient, compliant, and have IT infrastructures that can respond to changing competitive pressues.

Organizations incapable of coherent, coordinated response to support strategic business goals are vulnerable and may not survive.

BI delivers better information at a lower cost; with insights into the factors that drive performance, and enable better business decisions. These benefits are shared across their entire organization and elevate the capability to effectively manage business performance. Consistent information is the foundation of a performance management system. A corporate performance management solution lets organizations:

  1. Drive performance with planning, budgeting and consolidation
  2. Monitor it with alerts and scorecarding
  3. Understand it with business intelligence reporting and analysis.

However, embarking on a BI program without fully understanding its impact on the business is a fatal mistake that commonly brings business intelligence initiatives to their knees.

The most common mistakes largely involve incorrect assumptions:

By The Business

  1. They don't have a problem with their data quality
  2. Managers need to be able to manipulate data in spreadsheets
  3. We need it all now - the Big Bang implementation
  4. We only need dashboards
  5. Too many KPI

By IT

  1. If we build a data warehouse, the business will readily embrace it
  2. Expecting to get a BI Solution from the approved standard enterprise application vendor
  3. Implementing BI is a one time project
  4. We are better off outsourcing our BI solution needs

Any one of these can cause headaches for both the business and IT for years to come...so let's take a look at each of these incorrect assumptions, and identify how both the business and IT can provide a better solution.

Next: BI Program Business Mistake 1 - Data Quality

 

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