Alerting Tools

Ad Hoc Query and analysis uses relational OLAP tools to query a database to answer a particular question. Using slice-and-dice techniques, the entire database can be interrogated down to the lowest level transaction.

This includes:

• Report Subscription and Delivery
• Exception-based Alerting
• Information Delivery Services

The Alerting function typically includes the ability to trigger a proactive and centralized set of reports to be sent to a subscription list. Users can subscribe based on role authority to various report distributions.

Report distribution can also be event-triggered, such as when a particular metrics value falls below a target threshold. The obvious example is inventory levels. Should inventory drop below the prescribed level, a series of reports related to shipment performance, SKU margin performance, and cost of new promotions may be triggered, providing decision makers with immediate information needed to determine what action should be taken to maintain objectives. These objectives vary for each business - one may be more focused on product availability to maintain customer satisfaction, whereas another may be pushing to reach profitability targets.

Appropriate tools are a critical factor in any Performance Management System and using the right tool for the right purpose, is a key enabler.

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