EU Telecommunications Compliance

Teradata and Capgemini jointly developed a solution for telecommunication network and service providers to comply with the European Union’s [EU] Data Retention Directive, effective September 2007.

The new EU directive mandates that "all communication data (traffic and location) must be retained for a period of between six and 24 months, depending on each of the member states’ implementation measures".

This creates complex challenges for public communications network and service operators. The sheer mass of data generated by such operations is challenging enough, but the data must also be available to law enforcement agencies for the purpose of investigating, detecting and prosecuting serious crime.

This includes:

• Data that can trace calls made to and from fixed and mobile telephones
• Details of connections made to the Internet including e-mail, instant messaging and VOIP calls.

Capgemini Telecom & Media team and Teradata already had a strong track record in massive and complex data solutions. Security is also a major requirement, which is met by the Teradata IT environment.

But the solution is not only technical, it also requires system integration methodology and know how and processes to run the system.

Data Analysis

The data captured and archived by telecommunications and Internet services companies can be instrumental in identifying illegal activities and communications. It often requires complex analysis of data from traditional circuit-switched telecommunications to be linked to ubiquitous IP-based communications from the same subscriber, address or recipient.

The applications and enterprise data warehousing must be able to capture and map data in real time.

The technical challenge of achieving this includes:

• Data quality
• Data Security
• Audit capability
• Privacy

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