EU Telecommunications Compliance
Teradata and Capgemini jointly developed a solution for telecommunication
network and service providers to comply with the European Union’s
[EU] Data Retention Directive, effective September 2007.
The new EU directive mandates that "all communication data
(traffic and location) must be retained for a period of between
six and 24 months, depending on each of the member states’
This creates complex challenges for public communications network
and service operators. The sheer mass of data generated by such
operations is challenging enough, but the data must also be available
to law enforcement agencies for the purpose of investigating, detecting
and prosecuting serious crime.
- Data that can trace calls made to and from fixed and mobile
- Details of connections made to the Internet including e-mail,
instant messaging and VOIP calls.
Capgemini Telecom & Media team and Teradata already had a strong
track record in massive and complex data solutions. Security is
also a major requirement, which is met by the Teradata IT environment.
But the solution is not only technical, it also requires system
integration methodology and know how and processes to run the system.
The data captured and archived by telecommunications and Internet
services companies can be instrumental in identifying illegal activities
and communications. It often requires complex analysis of data from
traditional circuit-switched telecommunications to be linked to
ubiquitous IP-based communications from the same subscriber, address
The applications and enterprise data warehousing must be able to
capture and map data in real time.
The technical challenge of achieving this includes:
- Data quality
- Data Security
- Audit capability
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