Managing Payment Risk in Telecommunications
Telecommunications providers are continually seeking ways to maximize
returns from customers in the face of fierce competition and low
This has driven a resurgence of activity around cost reduction
and managing business risk by improving processes to manage a customers'
With web based, self service provisioning and activation, processes
for determining credit risk for both current and potential customers
needs to be quick and accurate. This requires the capability to
perform flexible credit scoring.
Payment Risk Solutions
A Typical solution for Payment Risk includes:
- Credit scoring predictive models
- Billed call behavior analysis and reporting
- Unbilled call behavior analysis and reporting
By using high-quality, pre-built predictive models, Telcos can
perform behavioral scoring to help curb bad debt by assessing the
credit-worthiness of both current and potential customers.
It also helps identify customers for cross-selling,
up-selling and appropriate service repositioning.
For example, a wireless provider can use a payment risk solution
to identify, based on credit history, which customers should be
targeted for a prepaid wireless program rather than one with a monthly
SAS Payment Risk for Telecommunications
SAS Payment Risk for Telecommunications uses models specifically
designed for the telecommunications industry to help companies reduce
the business risk and costs associated with bad debt.
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More Detail on Telco BI Strategy, Program & Technology
Telco BI Solutions Index | Strategic
Performance Management | Campaign Management
| Cross Sell / Up Sell | Profitability
| Customer Management | Customer
Segmentation | Customer Profitability
| Customer Retention | Call
Accounting | Payment Risk Management
| Price_Plan Optimisation | Revenue
Assurance | Order Management System
| Least Cost Routing