CSR Completion Reports
The Completion Report is sent to a customer of a Communications
Service Provider [CSP] when a service order is completed or cancelled
in the Service Order Processing [SOP] system, impacting the customer.
The order has been provisioned, but has not necessarily posted
to the billing system. The Completion Report is generated for all
order types that carry the customers identifying RSID and ZCID.
Cancelled orders - provisioning work has been
stopped and the order will never post to billing.
Record Correction order - used to identify an
order that was issued by the Telco to change information on the
Customer Service Record. It can be a billing only order, or a provisioning
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