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Loss Reports

Loss Reports are generated for Telco Services, including:

  • Unbundled Loop
  • Unbundled Switch
  • Resale
  • Interim Number Portability
  • Line Sharing

They are generated on a daily positive basis, whether there is data to report or not. This prevents any question as to whether or not a file was made available on succeeding days. The exception to this is where service orders do not meet required report edits. Orders must be manually corrected to subsequently appear on reports.

Loss Reports can be transmitted by either:

Report Formats

Flat File - Loss data is in a report with headings and columns, appropriate for large volumes of data that can be mechanically parse for use in the customer systems.

Report Layout - similar to ASCII format, useful for smaller volumes of data that will be handled manually.


NDM [Network Data Mover]

NDM is a mainframe product used to securely transport a data file from one point to another, in this case from a secure node at a Telco site to a secure node at the customer site.

Receipt of the Loss Report via NDM requires a dedicated circuit between the Telco and the customer.

Since this is a computer to computer transfer of information, an IP address that indicates the location of the Telco NDM node, is provided to the customer, and vice versa. This provides for secure gateway (firewall) access. A RACF Functional ID is also provided by the Telco.


NDM [dial up]

NDM data is picked up by the customer via secure ID dialup access. This requires a SecurID with the Telco software and a RACF Functional ID. The secure ID is provided by the Telco to access the records via modem.

Report formats are the same as per NDM dedicated.


FTP [dedicated circuit]

FTP [File Transfer Protocol], a dedicated circuit between the Telco and the Customer location. This computer to computer transfer of information requires a dedicated customer IP address for access through the Telco gateway [firewall]. The Telco will provide the customer with an IP address which indicates the location of the Telco NDM node and an RACF Functional ID.


Web Access

Web access provides a secure communications mechanism for applications and data transfer on internal and external networks. Most users will be connected to an internal network that has a point of presence (POP) to the Internet that provides for online speeds of T1 or better. The customer must have a digital certificate approved for use by the Telco, which register's their PC and allows access to the records.

The digital certificate, provided by Qwest, requires a User ID and Password, assigned by the Telco


Electronic Fax

Smaller volume customer may opt to receive Loss Reports via Fax. These are in a Report Layout format.

Next: Call Accounting

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