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The Business Intelligence Guide Privacy Policy


PLEASE NOTE:
This website is managed and governed by Electrosmart Limited. As such all terms and conditions that lie hereunder refer to the relationship between the Visitor and Electrosmart.

Our Commitment to Privacy
Your privacy is important to us. so we are providing this notice to describe and explain our online information practices and the choices you can make about the way you share information with us and how information is collected and used.

This statement governs our privacy policies of both users of the Sites ("Visitors") and those who register, subscribe or transaction with us in regard to the various products and services offered by this Site (collectively, "Services") ("Authorized Customers").

"Personally Identifiable Information"

In general, you can visit this website without telling us who you are or revealing any personal information about yourself. There are times, however, when we may need information from you.

Personally Identifiable Information refers to any information that identifies or can be used to identify, contact, or locate the individual to whom the information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. Personal information like your name, postal address and e-mail address is obtained only when you voluntarily submit it. We collect the following additional information from our Authorized Customers: the names, addresses, phone numbers and email addresses, the nature and size of the business, and information needed to personalize the the product or service that the Authorized Customer intends to purchase.

What organizations are collecting the information?
In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearinghouses and banks, affiliate vendors) may collect this information from you during their transaction service process. We do not control how these third parties use such information, soif you have any concerns, please check their terms of service on their own websites. Some of our third parties are intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them. In general we collect infromation through visits, registration, surveys and other online forms as part of:

  • Registration to receive newsletters, access free samples, whitepapers, or access to protected content on the site
  • An ongoing sales process
  • While providing technical support, consultation, live chat, or product information
  • Through the process of maintaining and upgrading our products
  • Through automated means such as communications protocols, e-mail communications and cookies

How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email Visitors and Authorized Customers about opportunities or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

What information is shared with third party advertising companies?
We use third-party advertising companies to serve ads when you visit our Sites. These companies may use cookies, which are designed to improve your online experience. These companies may use information (but NOT your name, address, email address, or telephone number) about your visits to our Sites to allow them to serve advertisements about goods and services that will be more relevant to you. This includes the DoubleClick DART cookie used by Google. You can opt out of using this cookie, click here.

Who else do you share my personal information with?
Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors. We also offer the opportunity to "opt out" of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?
Personally Identifiable Information collected by Electrosmart is securely stored and is not accessible to third parties or employees of Electrosmart except for use as indicated above.

How is other information used?
We may use other technologies to capture specific data, such as the pages you view, the items you download, the links you click, your access times, and your Internet Protocol (IP) address, domain name, and system configurations and settings, to help us understand how you use our site, serve you relevant content, and to assist you with questions you may have regarding our products and services.

Are Cookies Used on the Site?
Cookies are used on this Site for a number of reasons - to obtain information about your preferences and the services you select. We also use Cookies for security purposes to protect you; for example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off.

How does Electrosmart use login information?
Electrosmart uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user's movement and use, and gather broad demographic information. Occasionally, we may create a unique web URL link for certain visitors. If you visit one of these sites, you may find forms that are already filled out with your name, or other types of information you have previously indicated an interest in, based on information you have given us before. We may also personalize the content of newsletters, e-mail offers, invitations.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?
Electrosmart has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. Disclosure of Personally Identifiable Information to comply with law. We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices and agree to be bound by them as part of their employement contract. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by specialized third parties using encryption protocols to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing our

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site's database by unsubscribing links. However, because of backups and records of deletions, it may be impossible to delete a Visitor's entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

Data Location
Electrosmart operates internationally. Personal information collected on our site may be transferred across state and country borders and stored or processed in the United States or any other country in which Electrosmart, its subsidiaries, affiliates or business units maintain facilities for the purposes of data consolidation, storage, and simplified customer information management. By using this website, you consent to any such transfer of information outside of your country of residence. We make every effort to ensure that our website hosting services abide by the Safe Harbor Principles, please visit the U.S. Department of Commerce's website at http://export.gov/safeharbor/.

What happens if the Privacy Policy Changes?
If there are updates to the terms of SAS' online Privacy Statement, we will post those changes here and update the revision date in this document. If we change our policy in any way that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously disclosed, we will display this on our site for a one month period following the change.

OTHER POLICIES

Links:
This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We have not reviewed these third-party sites and do not control them. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours. Links to third-party websites from this website are provided solely as a convenience to you. Electrosmart does not assume responsibility for any of these sites, their content, or their privacy policies. This Site does not endorse or make any representations about them or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third-party sites linked to this site, you do so at your own risk.

Commercial Links:
Some links are to commercial products, which we at Electrosmart may gain an affiliate commission. In addition, some pages may display advertisements from Google or Amazon.com. We may, or may not gain advertising revenue, or product revenue from users clicking on these links. Electrosmart has no liability and makes no warranty as to the suitability or quality of these products, unless expressely stated by us.

2006 Electrosmart , All rights reserved.
Unauthorized duplication or publication of any materials from this Site is expressly prohibited.


This policy was last updated 22 May 2012

 

 

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